Account and Login

Q: How do I create an account on the website?
A: You can create an account by clicking on the "Register" or "Sign Up" button and following the instructions provided.

Q: I forgot my password. What should I do?
A: Click on the "Forgot Password" link on the login page and follow the steps to reset your password.

Purchase

Q: How long does it take for my purchase to be processed?
A: Typically, purchases are processed within one day after successful payment.

Availability and Compatibility

Q: Are the cards available for all platforms?
A: The availability of games for specific platforms is indicated on each game's product page.

Q: How can I check if a game is compatible with my device?
A: The description and system requirements are provided on the product page to help you determine compatibility.

Customer Support

Q: How can I contact customer support?
A: You can reach our customer support team by email at support@efunnow.com.

Q: What are the support hours?
A: Our support team is available from 09:00 - 18:00 on weekdays.